At Resume-AI (operated by TMADE INC, "we," "us," or "our"), we are committed to your satisfaction. This Refund Policy explains the conditions under which we offer refunds for purchases made through our platform at resume-ai.com.
This policy applies to all paid subscriptions and one-time purchases made through Resume-AI.COM. By purchasing any plan, you agree to the terms outlined in this policy.
We understand that circumstances change, and we want to ensure that our refund process is clear, fair, and straightforward. Please read the eligibility criteria below carefully before submitting a request.
To qualify for a refund, all three of the following conditions must be met at the time of your request:
To initiate a refund, follow the steps below. We aim to make this process as smooth as possible.
Approved refunds are issued for the paid amount minus applicable payment provider charges (e.g., Stripe, PayPal processing fees). These fees are charged by third-party processors and are outside of our control.
Refunds are returned to the original payment method used at the time of purchase. We do not issue refunds via alternative methods such as store credit, gift cards, or bank transfer unless specifically agreed upon in writing.
Resume-AI reserves the right to modify this refund policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our services following a policy update constitutes your acceptance of the revised terms.
For any questions regarding this policy, please contact us at [email protected]. We typically respond within 24–48 business hours.
Our support team will respond within 24–48 hours.